At T Vend, We are based in the United Kingdom and ship all orders to customers in the United Kingdom, Scotland and Wales. We prioritize providing you with fast and reliable shipping services all over the United Kingdom, Scotland and Wales. Below you will find detailed information about our shipping policies, costs and procedures to ensure a smooth and satisfactory shopping experience.

Product Pricing

All prices are given in GBP(£). All prices on our website are inclusive of VAT (Value Added Tax) at the applicable rate.

Shipping Costs

Delivery costs, VAT, items cost will be calculated at checkout based on your purchased items weight and chosen shipping method. These fees may vary based on the service selected.

Shipping Locations:

We currently ship to the United Kingdom, Scotland and Wales.

If you place an order with a shipping address outside the United Kingdom, Scotland and Wales, your order will be cancelled and you will be refunded.

Order processing and processing time:

Orders are processed within 1-2 business days (Mon-Fri). Our cut-off time is 4:00 PM (GMT) Greenwich Mean Time (London).

Breakdown of shipping costs, times and service providers:

We strive to handle your shipments with speed and care, selecting the most suitable shipping company for your location to ensure quick and secure delivery of your orders.

All shipping costs shown at checkout are final—no hidden fees or extra handling charges.

Couriers we use for express shipping are Royal Mail and Via APC Courier.

Shipping Cost and Delivery Time:

Shipping Via APC: All our orders are delivered within 1 to 2 working days (Mon-Fri). once your order has been processed. Shipping Via APC Delivery charges are based on weight of order, and are shown at the checkout stage. We offer free shipping for the orders of £ 200 and above. For the orders below £ 200.

 

Weight

Cost (GBP)

Delivery Time

0.0001 kg – 19.999 kg

£ 8.46

1-2 Business Days

19.9991 kg – 20.999 kg

£ 8.78

1-2 Business Days

20.9991 kg – 21.999 kg

£ 9.11

1-2 Business Days

21.9991 kg – 22.999 kg

£ 9.42

1-2 Business Days

22.9991 kg – 23.999 kg

£ 9.75

1-2 Business Days

23.9991 kg – 24.999 kg

£ 10.07

1-2 Business Days

24.9991 kg – 25.999 kg

£ 10.03

1-2 Business Days

25.9991 kg – 26.999 kg

£ 10.71

1-2 Business Days

26.9991 kg – 27.999 kg

£ 11.03

1-2 Business Days

27.9991 kg – 28.999 kg

£ 11.36

1-2 Business Days

28.9991 kg – Above

£ 11.68

1-2 Business Days

 

Shipping Via Royal Mail: All our orders are delivered within 2 to 3 working days (Mon-Fri). once your order has been processed. Shipping Via Royal Mail Delivery charges are based on weight of order, and are shown at the checkout stage.

 

Weight

Cost (GBP)

Delivery Time

0.0001kg – 1.999 kg

£ 4.99

2-3 Business Days

1.999 kg – 9.999 kg

£ 6.80

2-3 Business Days

9.9991 kg – Above

£ 10.65

2-3 Business Days

 

After your product is shipped, you can track your shipment’s progress both on the carrier’s website. If you experience any delays or issues with your order, please contact us at info@gfy.me.uk for prompt assistance.

Order/shipping tracking:

You will receive a shipping confirmation email once your order has been shipped, which will include your tracking number(s). The tracking number will be active within 48 hours.

Order cancellation:

To cancel your order, please contact us at info@gfy.me.uk within 12 hours of placing your order. We can only cancel orders that have not yet been processed. Once your order has been processed and shipped, cancellation is no longer possible.

Damaged goods

We take great care in the packaging of your orders, but if your items arrive damaged, please contact us immediately at info@gfy.me.uk or call us at +44 01908 382497. Include your order number and photos of the damaged goods. We will resolve the issue promptly, either by replacement or refund.

Change of address

If you need to change the delivery address of your order, please contact our customer service team as soon as possible at info@gfy.me.uk or call us on +44 01908 382497. Address changes can only be made before the order is processed and shipped. Once the order is on its way, we are unable to change the delivery address.

Return policy

If you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please visit our page (https://gfy.me.uk/refund_returns/) for detailed information on returning an item.

If you have any questions, you can find our contact details in the imprint.

Contact us

Company Name: T Vend

Company Registration number: 07825818

VAT number: GB 282607004

Registered Address: Unit 2 Fernfield Business Park, Whaddon Road, Milton Keynes MK17 0PR, United Kingdom

Business hours: 9 AM – 5 PM, (Mon-Fri), (GMT) Greenwich Mean Time (London)

Phone: +44 01908 382497

Mail: info@gfy.me.uk

Thank you for choosing the T Vend. We look forward to providing you with a first-class service. We value your business and strive to provide you with the best service possible.

Happy shopping!