Last updated: March 20, 2025
1. Introduction
T Vend (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website https://gfy.me.uk/ (“Site”) and services.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. How We Collect and Use Your Personal Data
We collect personal data to provide, improve, and secure our services. The types of data we collect include:
2.1 Information You Provide Directly
Contact details (name, email, phone number, billing and shipping addresses)
Order details (purchases, refunds, returns, exchanges)
Account information (username, password, security questions)
Payment details (processed securely by third-party providers)
Communications (emails, customer support requests)
2.2 Information We Collect Automatically
Device and browser data (IP address, browser type, operating system)
Usage data (pages visited, time spent, interactions)
Cookies and tracking technologies (see Section 6 for details)
2.3 Information from Third Parties
Payment processors (Visa, MasterCard, American Express, JCB, Union pay, Ideal, Bancontact, iCard) for secure transactions
Shipping providers for order fulfillment
Analytics providers (Google Analytics, Hotjar) for website performance
3. Why We Collect Your Data
We process your personal data to:
Process orders, returns, and exchanges
Provide customer support and respond to inquiries
Send service-related notifications (e.g., order confirmations, updates)
Improve our website and services
Prevent fraud and ensure security
Comply with legal and regulatory obligations
We do not sell, rent, or trade your data.
4. Sharing Your Data
We share personal data with trusted third parties only when necessary:
Payment providers (Visa, MasterCard, American Express, JCB, Union pay, Ideal, Bancontact, iCard) for secure transactions
Shipping and delivery services (Royal Mail and Via APC) for order fulfilment
Marketing and analytics services (Google, Meta, Klaviyo, Hotjar) to improve our services
Legal and regulatory compliance when required by law
We ensure all partners comply with GDPR regulations.
5. Your Rights Under GDPR
Under the United Kingdom (EU) GDPR, you have the following rights:
Right to Access: Request a copy of your data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request data deletion.
Right to Restriction: Limit how we use your data.
Right to Object: Opt out of data processing for direct marketing.
Right to Data Portability: Request a copy of your data in a common format.
To exercise your rights, email us at info@gfy.me.uk We will respond within 30 days as required by GDPR.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience.
You can manage cookie settings in your browser. For more details, visit our Cookie Policy.
7. Data Retention
We retain your data only as long as necessary for:
Order fulfillment and customer support
Legal and regulatory requirements
Preventing fraud and security threats
After this period, your data is securely deleted.
8. International Data Transfers
As we use Shopify and other global service providers, your data may be transferred outside the United Kingdom (e.g., to the EEA, US, or Canada).
We ensure compliance through:
United Kingdom (EU) GDPR-approved Standard Contractual Clauses (SCCs)
Data protection safeguards with our partners
9. Security Measures
We implement strict security measures to protect your data from unauthorized access, loss, or misuse.
Encrypted transactions
Secure servers and firewalls
Restricted data access
If you suspect unauthorized access, contact us immediately.
10. Contact Information
For privacy-related inquiries or to exercise your rights, contact us at:
Company Name: T Vend
Company Registration number: 07825818
VAT number: GB 282607004
Registered Address: Unit 2 Fernfield Business Park, Whaddon Road, Milton Keynes MK17 0PR, United Kingdom
Business hours: 9 AM – 5 PM, (Mon-Fri), (GMT) Greenwich Mean Time (London)
Phone: +44 01908 382497
Mail: info@gfy.me.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
11. Changes to This Policy
We may update this policy periodically. Any changes will be posted here with the last updated date.
Thank you for trusting T Vend.
Company Name: T Vend
Company Registration number: 07825818
VAT number: GB 282607004
Registered Address: Unit 2 Fernfield Business Park, Whaddon Road, Milton Keynes MK17 0PR, United Kingdom
Business hours: 9 AM – 5 PM, (Mon-Fri), (GMT) Greenwich Mean Time (London)
